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How we operate

We don’t just install kitchens

A properly planned kitchen can be a thing of beauty, and can transform a home – if it is properly planned and integrated.

A careful design will always be a benefit, and a professional installation will keep it in good working order for years to come.

I begin by working with you to develop your ideas to create a workable project as I know what is involved in the installation, the pitfalls to avoid, and what has worked well with other customers.

Far too often we see people sold products without adequate thought into how it will fit into the home: we will work with you to realise your design and work backwards from there.

I pride myself on quote accuracy and stick to the price we agree before the job starts. If we encounter unforeseen circumstances when stripping out existing installations, I will discuss it with you to suggest modifications if necessary – keeping our customers well informed is a key practice.

Installation typically requires a range of trade skills: carpentry, plumbing, tiling, electrics, glazing, flooring, plastering and decorating. I act as project manager and a single point of contact, managing a team of ten tradesmen, many of whom I have worked with for over ten years.

When we start a job we commit to it, and I personally project manage to make sure the job runs efficiently with activity every day, with relevant trades scheduled to come in as they are required, order supplies to be delivered on time, and solve any problems along the way.

When we get the go-ahead we get cracking. A straight forward kitchen refit can be complete within 1 week, a refurbishment within 2 weeks and moderate building alterations usually within 3 weeks.

What next?

If you’d like to discuss having your kitchen replaced, refitted or expanded, I will personally visit you at your home to discuss your key requirements.

I will take a precise survey and come back to you with a CAD design and a quote for your consideration. I aim to do this within a week.

I will recommend a kitchen furniture supplier, appliances, worktop material and flooring based on our discussions – and you get every opportunity to make the key decisions on these details as we develop your design.
Once agreed, we will schedule a start date and agree milestones for the work.

Your project will be personally managed by me to give you continuity from our first meeting all the way through to completion and handover.

What makes us the best choice

  • Single point of contact – project management as required
  • Ethical – respect for customers and their homes
  • Quote accuracy – no hidden extras
  • Trades Experience – breadth and quality
  • Customer focused – not a one man band, not a showroom, not a large contractor
  • Specialised fitters – with finesse, accuracy and knowledge – not general builders
  • Adaptable – any size of job
  • Local firm local jobs – handy for service calls and after sales

We enjoy a very high level of customer repeat business, and our Checkatrade feedback speaks for itself.

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